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Cloudinary

Cloudinary

Overview

What is Cloudinary?

Cloudinary is an image and video management tool enabling users to manage, optimize, and deliver images, videos and other media across every device and channel.

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Recent Reviews

TrustRadius Insights

Cloudinary has become an indispensable tool for many websites, offering effortless image handling and fast delivery. Users have found it …
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Pricing

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Media Optimizer - Scale

$49

Cloud
per month

Programmable Media - Plus

$99

Cloud
per month

Programmable Media - Advanced

$249

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://cloudinary.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per month
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Product Demos

Better Assets with Cloudinary & GraphQL (with Domitrius Clark) — Learn With Jason

YouTube

AI-Driven Video Delivery Innovations from Cloudinary - MX Matters Episode #1

YouTube

Edit Airtable Images in Bulk with Cloudinary

YouTube

Automatic Image Optimization on Netlify with the Cloudinary Build Plugin

YouTube

Build a Gatsby Transformer Plugin for Cloudinary — Learn With Jason

YouTube

Webcam Photo Filters & Effects in React with Cloudinary

YouTube
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Product Details

What is Cloudinary?

Cloudinary Video

What is Cloudinary?

Cloudinary Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cloudinary is an image and video management tool enabling users to manage, optimize, and deliver images, videos and other media across every device and channel.

Cloudinary starts at $49.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Cloudinary are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(23)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Cloudinary has become an indispensable tool for many websites, offering effortless image handling and fast delivery. Users have found it invaluable for serving up images, improving the overall user experience by reducing loading times. The product team has also embraced Cloudinary as a repository for files, making it easy to serve them to clients. Additionally, Cloudinary's powerful API allows for on-the-fly image transformations, such as generating thumbnails and scaling, providing an efficient image management solution. Furthermore, users have commended Cloudinary's versatility in hosting CSS and video files as well, making it a comprehensive solution for various media needs. Ultimately, Cloudinary saves development time by allowing easy image changes without having to edit them again, and it automatically optimizes images and videos for end users' browsers, lightening the workload for the development team.

Powerful Image Transformation Capabilities: Many users have found Cloudinary to be extremely powerful in its ability to transform images. They appreciate the wide range of filters, size optimization options, and formatting choices that come preloaded with the software. Users can easily apply these transformations with just a few commands, eliminating the need for any special preprocessing of the images.

Efficient Delivery of Assets: Several reviewers have praised Cloudinary's efficient delivery of assets. By offering two options for saving images - an S3 bucket or their optimized CDN - Cloudinary ensures near-zero downtime and speedy asset delivery. Users who switched from using an S3 bucket reported significant improvements in uptime and quicker access to their media files.

Comprehensive Documentation: Users highly value the comprehensive documentation provided by Cloudinary. It helps them understand and leverage the multitude of features available within the software. The documentation is instrumental in exploring and utilizing various capabilities, making it easier for users to make the most out of Cloudinary's offerings.

Cons:

  1. Frequent error messages: Some users have experienced frequent error messages, with one user stating that they have encountered the "Request failed with status code 502" error multiple times. This issue can be frustrating and disrupt the workflow for users relying on Cloudinary's services.

  2. Slow response time: Several reviewers have mentioned that they found Cloudinary to have a slow response time, particularly when uploading or retrieving large files. This can cause delays in processing and may impact overall productivity for users who need quick access to their media assets.

  3. Limited customer support: A number of customers expressed dissatisfaction with the level of customer support provided by Cloudinary. Some users felt that their inquiries were not addressed promptly or effectively, leading to frustration and difficulties in resolving issues in a timely manner.

Users highly recommend using Cloudinary for custom apps and taking advantage of its exceptional support for high-quality responses. They also suggest experimenting with different methods of delivering images before committing to full usage, ensuring optimal performance. Additionally, Cloudinary is highly recommended for businesses dealing with a large volume of images to manage efficiently. Users find Cloudinary to be an unparalleled solution - a fast, reliable, and secure image and video CDN with automatic transformations capabilities. Its all-around excellence makes it the go-to choice for managing and delivering media content.

Attribute Ratings

Reviews

(1-1 of 1)
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Joel Tanzi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Most high-quality stock images have dense resolutions which translate into large file sizes, which when used on a website can mean a major drag on performance as your users have to wait for their browser to pull them down. Cloudinary solves this problem for you by allowing you to host your images on their servers while you simply link to them from your site, and allowing your site to load far more quickly as a result. If that was all they did it would be a major help, but they take that hosting to the next level by offering a powerful API through which you can transform your images as they come down. Getting an image as a thumbnail, scaling it up or down, giving it a sepia filter, giving it a watercolor feel, all of it can be done on the fly by sending the right parameters through their API. I've never worked with anything else like it.
  • It is super-fast at serving images, which takes the load off your web services and saves you big-time on file storage space.
  • A powerful and feature-rich API that allows you to transform your images on the fly as they are served up, which could hardly be easier to use.
  • Automatic backup of all your media on your Cloudinary account, allowing you to rest easy that your image and video files are safe.
  • Their API does require URLs that can get quite lengthy and not always easy to parse on sight.
  • Documentation on how transformations work and what they actually do to your image could be clearer (what does force_strip actually mean?).
  • Although a free tier exists and is quite generous, should you need to acquire a premium plan for your needs the pricing at scale can climb quickly.
Cloudinary is ideal for situations where you need to save on storage space for your site or web application, whether you're operating a large-scale e-commerce site or just need to show images on your fly-fishing blog. It will allow you to easily scale and transform your images in a variety of ways without having to learn Photoshop or other image editing tools, and its speedy image serving will take the load off your web server and result in a much more responsive, fast-loading site than you would get trying to handle all that yourself.

Cloudinary would not be appropriate for situations where you need to secure sensitive images (such as those relating to components or technology covered by a patent) or where you would want more control over how others in your organization could access and manipulate images being served.
  • Cloudinary has saved me hundreds of dollars on my small business each year by allowing me to avoid in site hosting fees for additional space for large image files to be stored internally.
  • I've saved hours by not having to run each image through an editing tool myself to reduce the resolution and file size, or crop and scale images.
  • My websites load much more quickly as a result and their guaranteed uptime has meant I've never seen my images fail to load, creating client confidence and resulting in additional revenue opportunities.
My experience with AEM has been limited to interacting with it through others, and so this information should be taken with that in mind, but my impressions from talking with the service engineers managing this system in our enterprise (in a previous role) was that it could be challenging to integrate effectively into a large-scale organization with demands on security. The biggest reason I selected Cloudinary was price-based; their free plan serves my needs as a freelancer quite well.
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